Notation Based on the Specified Commercial Transactions Law
Seller
ALLPAIR CO.,LTD.
Chief Operating Officer
Yumi SERIZAWA
Location
2-6-17 Kyobashi,Chuo-ku,Tokyo
104-0031,JAPAN
TEL
+813-6902-1573
Phone Reception Hours
10:00-16:00 ※Except Saturdays, Sundays and holidays
Sales Price
Please refer to the detailed page for each product.
Explanation of Charges Other Than Product Price
Consumption Tax: 8% for health foods, 10% for other products
Shipping Fee: 1,000 yen nationwide
*Free shipping for purchases over 11,000 yen
*For overseas shipping, a flat rate of 2,000 yen will be applied for purchases under 20,000 yen.
Delivery Time
Your order will be shipped within 7 days after confirmation.
Payment
Credit Card Payment
Accepted Cards: VISA, MasterCard, Diners, JCB, AMEX
Payment Timing: Varies depending on your card issuer
Convenience Store Payment
Accepted Stores: Lawson, FamilyMart, Seicomart, MiniStop
Payment Timing: Please make the payment within one week of the order date.
Bank Transfer (Pay-easy)
Payment Timing: Varies depending on your bank.
Payment Deadline (Schedule)
Credit Card: Varies depending on your card issuer
Convenience Store Payment: Please make the payment within one week of the order date.
Bank Payment (Pay-easy): Please make the payment at the time of order.
Returns and Exchanges
Returns and Exchanges
For Returns and Exchanges Due to Customer Preference:
Before Shipping:
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If you contact us before the shipping process, cancellation is possible. Please contact us at 03-6902-1573 or via email.
After Shipping:
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For unopened items, if you contact us within 7 days of receiving the product at 03-6902-1573, we will offer a refund or exchange for a product of equal or lesser value at your shipping expense.
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- We do not accept returns or exchanges for opened items.
For Defective Products:
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If the product has a defect, the return or exchange will be covered by us. If it is a return or exchange due to customer preference, the customer will bear the shipping cost.
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Please contact us within 7 days of receiving the product at 03-6902-1573 or info@allpair-jp.com.
Trade Name or Service Name
ALLPAIR
Measures to Prevent Fraudulent Use
Your order may be canceled in the following cases:
- If there are any discrepancies or suspicious points in the order information, or if the shipping address matches one used for fraudulent orders in the past.
- If we are unable to contact you through the phone number or email address provided.
- Transactions using forwarding services for international shipping or payments made with credit cards issued overseas may not be approved due to security reasons.
If the order name and the credit card holder's name are different, we may request identity verification (such as a phone confirmation or submission of identification documents) due to suspicion of fraudulent use.
If your order is canceled, and it is confirmed that the credit card was not used fraudulently, please place your order again. Ensure that the order information is correct.