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【Important】 Regarding Orders Suspected of Credit Card Fraud


Important Notice from ALLPAIR Online Shop

Thank you for your continued patronage of ALLPAIR.

Recently, there have been some cases of suspected fraudulent use of credit cards on the Internet. Therefore, we have decided to take the following measures regarding orders suspected of fraudulent use of credit cards on this website as well.

<Countermeasures to Prevent Fraudulent Use of Credit Cards>

▶Orders will be cancelled if any of the following applies

If the order information is incomplete or suspicious, or if it matches a shipping address that has been used for fraudulent orders in the past.

If we are unable to contact you at the telephone number or e-mail address you entered

Transactions using international forwarding services or payments made with credit cards issued overseas may not be approved for security reasons

If the name of the person placing the order and the name on the credit card are different, we may need to verify your identity (e.g., by phone or ID card) due to suspicion of fraudulent use.

We apologize for the inconvenience and ask for your cooperation.

If your order is canceled, we ask that you place another order when we confirm that it was not fraudulently used by your credit card. Please make sure that your order information is correct.

<Future Measures>

We will continue to take measures to prevent unauthorized use of your credit card in order to prevent any damage to you.

We plan to implement the following measures as soon as they are ready.

  ▶Implementation of 3D Secure

Customers will be required to set up their card for 3D Secure.

*Settings vary depending on the credit card company, so please check with your credit card company for details.

▶Addition of payment methods

We are adding payment methods other than credit card payment as needed. We will be adding payment methods other than credit card payment as soon as they are available.

Please check your credit card company's credit card transaction history for any suspicious charges.

If you see any charges that you do not recognize, please contact your credit card company.

We apologize for any inconvenience this may cause you, but we ask for your understanding and cooperation as we are taking these measures to enhance security and protect your safety.

If you have any questions, please contact us at [].


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